Shipping policy

LOWE ships orders promptly to ensure timely delivery. Processing takes 1–2 business days, after which orders are dispatched via trusted carriers. Standard shipping typically requires 2-5 business days, depending on destination and carrier availability. Expedited options may be offered at checkout. Customers will receive tracking details once their order has shipped. LOWE is not responsible for delays caused by carriers, customs, or unforeseen circumstances. Shipping fees are calculated at checkout and are non‑refundable once the order is processed. Please ensure your shipping address is accurate, as LOWE cannot be held liable for lost packages due to incorrect information. International shipping may be subject to customs duties or taxes, payable by the customer. For any inquiries regarding shipping, please use the official contact form on our website. LOWE strives to deliver your skincare essentials safely and efficiently.